Introduction

Test Design (referred to in this policy as "we", "us" or "our") is operated by a premium online casino trusted by UK players since 2015. We are committed to protecting the privacy and personal data of all visitors and registered players on our site. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have in relation to your data.

By using our website and services, you agree to the collection and use of your personal information in accordance with this policy. If you do not agree, please discontinue use of our services.

Who We Are

Test Design operates under licence #123456 issued by the UK Gambling Commission (UKGC). We are responsible for your personal data as a data controller under applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity data: full name, date of birth, username, and copies of identification documents required for Know Your Customer (KYC) verification.
• Contact data: email address, telephone number, and postal address.
• Financial data: payment method details (such as Visa, Mastercard, PayPal, Skrill, or Neteller), transaction history, deposit and withdrawal records.
• Technical data: IP address, browser type and version, device identifiers, operating system, and information about how you access our site (including via iOS, Android, or mobile browser).
• Usage data: information about your gaming activity, pages visited, session duration, and interactions with our platform.
• Communications data: records of correspondence with our 24/7 support team, including live chat transcripts and emails.
• Marketing preferences: your preferences regarding receiving promotional communications from us.

How We Collect Your Data

We collect personal data through the following means:

• Directly from you when you register an account, make a deposit or withdrawal, contact our support team, or participate in promotions.
• Automatically through cookies and similar tracking technologies when you browse our website.
• From third parties, including payment processors, identity verification providers, and fraud prevention agencies.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To create and manage your player account and verify your identity in compliance with UKGC requirements.
• To process deposits (minimum £10) and withdrawals (minimum £20) via your chosen payment method, and to complete transactions within our standard processing time of 1–3 business days.
• To provide and improve our gaming services, including access to over 2,000 games, 1,500 slots, and 150 live tables.
• To administer bonuses and promotions, including our welcome offer and weekly cashback programme, subject to applicable terms and conditions.
• To manage our VIP programme and personalise your experience on our platform.
• To comply with our legal and regulatory obligations, including responsible gambling requirements imposed by the UKGC.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• To send you service-related communications and, where you have consented, marketing communications.
• To respond to your enquiries via our 24/7 live support channels.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of a contract: processing necessary to provide you with our gaming services and fulfil our obligations to you.
• Legal obligation: processing required to comply with our regulatory duties under the UKGC licence and applicable law.
• Legitimate interests: processing necessary for fraud prevention, security, and improving our services, where these interests are not overridden by your rights.
• Consent: where you have given us explicit consent, for example to receive marketing communications.

Cookies

We use cookies and similar technologies to enhance your experience on our site, analyse usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Personal Data

We do not sell your personal data to third parties. We may share your data with:

• Payment processors: including providers of Visa, Mastercard, PayPal, Skrill, and Neteller services, to facilitate transactions.
• Identity verification and fraud prevention agencies: to meet our KYC and anti-money laundering obligations.
• Regulatory authorities: including the UK Gambling Commission, where required by law or our licence conditions.
• IT and platform service providers: who support the operation of our website and gaming platform, acting as data processors on our behalf.
• Professional advisers: such as lawyers, auditors, and insurers, where necessary.

All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection law.

International Transfers

Where we transfer personal data outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements, such as standard contractual clauses or adequacy decisions.

Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. In particular, UKGC regulations and anti-money laundering legislation may require us to retain certain records for a minimum of five years following the end of our relationship with you.

Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your data in certain circumstances.
• Right to restrict processing: to request that we limit how we use your data in certain circumstances.
• Right to data portability: to receive your data in a structured, commonly used format.
• Right to object: to object to processing based on legitimate interests or for direct marketing purposes.
• Rights related to automated decision-making: to request human review of any automated decisions that significantly affect you.

To exercise any of these rights, please contact our support team. We will respond to your request within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

Marketing Communications

We will only send you marketing communications where you have given your consent or where we have a legitimate interest in doing so. You may withdraw your consent or opt out of marketing at any time by contacting our support team or using the unsubscribe link in any marketing email.

Children

Our services are strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this page periodically.